Privacy Policy

Privacy Policy

Introduction

Welcome to https://composite-material-repair.dentrepair-talk.com (hereafter referred to as “our website” or “we”). We are dedicated to maintaining a secure and private environment for our users, ensuring that your personal information is protected in accordance with international data privacy standards. This Privacy Policy outlines the details of how we collect, use, and safeguard your personal data when you interact with our online platforms.

Scope

This policy covers all aspects of our website, including but not limited to:

However, please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy comes into effect when you engage in the following activities:

  1. Using our applications and services as an authorized user, whether on a computer or mobile device.
  2. Visiting our website and interacting with its content, including browsing, searching, and making purchases.
  3. Subscribing to newsletters, requesting information, or otherwise communicating with us via email, phone, or text messages.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your user account creation and login, such as usernames, passwords (hashed and salted), and account preferences.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
  • Financial Information: Data related to your financial status, including bank account information, if provided for direct deposits or withdrawals.
  • Purchase Information: Items bought, dates of purchases, quantities, and product specifications for order fulfillment and analytics.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data for device recognition and service improvement.
  • Location Data: Geographic coordinates and location services data (with your consent) for personalized content and targeted advertising.
  • Feedback and Reviews: Opinions, ratings, comments, and suggestions provided by users to enhance our services.
  • Social Media Information: Details from social media platforms when you interact with our content or share it, including public posts and user profiles.
  • Product Information: Data about the products you view, search for, or purchase on our website.

We collect this data through multiple channels:

  • User input forms and registration processes.
  • Automated tracking technologies like cookies, web beacons, and device fingerprinting.
  • Third-party sources who provide us with aggregated or de-identified data for specific purposes.

Cookies

Cookies are small text files stored on your browser to enhance user experience and enable certain functions:

  • Strictly Necessary Cookies: These ensure basic functionalities like login sessions, page navigation, and access to secure areas of our site.
  • Preference Cookies: Used to remember your preferences, language settings, and display options for personalized content.
  • Analytics Cookies: Track website usage statistics, enabling us to understand user behavior and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for varying periods, depending on the purpose for collection:

  • Account Information: As long as your account remains active or until you request its deletion.
  • Payment and Financial Data: For a period necessary to fulfill transactions and resolve any disputes (up to 7 years).
  • Purchase History: Up to 5 years from the last purchase or until you opt-out.
  • Mobile Device Identifiers and Location Data: Until you choose to opt-out, or for a limited period as required by law.
  • Other Collected Information: For periods consistent with industry practices and legal requirements (up to 10 years).

Once the purpose for data retention is fulfilled, we delete or anonymize your personal data securely.

Security Measures

We implement robust security protocols to protect your personal data:

  • Employing encryption for data transmission and storage, ensuring secure communication.
  • Utilizing trusted third-party processors who adhere to strict privacy and security standards.
  • Regularly testing and updating our security measures to safeguard against emerging threats.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group. If you believe we have collected information from a child without parental consent, please contact us immediately at the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access and Rectification: The right to request access to and correction of your personal data held by us.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data, except where there are valid legal grounds for retention.
  • Restriction or Objection: Limiting or objecting to the processing of your data in specific circumstances.
  • Data Portability: Receiving your personal data in a structured, commonly used format, and transferring it to another controller.
  • Object to Direct Marketing: Opting out of receiving promotional communications from us.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise these rights or make data-related inquiries, please reach out to our privacy team using the contact details provided below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be published on this page with an updated effective date. We encourage users to review this policy regularly to stay informed about how we protect their personal data.

Contact Information

For any questions, comments, or requests related to privacy:

We value your trust in our commitment to data privacy and security. By using our website, you consent to the practices outlined in this Privacy Policy.